Same-day virtual care for urgent care needs.
High-quality telehealth care from a licensed medical provider. Clear cash-pay pricing. No waiting rooms. No surprise clinic add-ons.
Introductory visits are currently $99. Standard visit price is $150.
What We Treat Virtually
Common, low-acuity conditions we can help with virtually.
Cold, Cough & Flu
Fever, congestion, sore throat, body aches.
Nausea, Vomiting & Diarrhea
Stomach bugs, nausea, mild dehydration.
Allergies & Sinus Issues
Sneezing, runny nose, sinus pressure.
UTIs
Urinary discomfort, frequency, urgency.
Skin Irritations & Rashes
Minor rashes, bites, itching, irritation.
More concerns we can evaluate
Telehealth availability depends on symptoms, medical history, safety considerations, and medical provider judgment.
When Telehealth Is Not Appropriate
If you are experiencing severe symptoms, a medical emergency, or require in-person testing or procedures, please seek immediate in-person care or call 911.
- Chest pain or trouble breathing
- Severe abdominal pain
- Confusion or loss of consciousness
- Uncontrolled bleeding
- Stroke-like symptoms
- Severe allergic reaction
- Severe injury or suspected broken bones
- Eye pain or vision loss
Simple Cash-Pay Pricing
One clear visit fee. No surprise clinic add-ons.
Introductory Virtual Visit
Limited-time soft launch pricing.
Start Virtual VisitIncluded
- Medical provider evaluation & treatment plan
- Prescriptions when clinically appropriate
- Lab/imaging orders when appropriate
- Work/school note when appropriate
- After-visit instructions
- One 48-hour same-issue clarification window
Not Included
- Medication, lab & imaging costs
- ER, urgent care, or specialist fees
- Procedures & ongoing chronic care
- Prior authorizations
- Controlled substances
The visit fee includes medical provider evaluation, medical decision-making, treatment plan, prescriptions sent when clinically appropriate, lab or imaging orders when clinically appropriate, after-visit instructions, and one 48-hour same-issue clarification window.
Medication, lab, imaging, pharmacy, urgent care, emergency department, specialist, and procedure costs are not included.
Prescriptions, antibiotics, work notes, labs, and imaging are not guaranteed. They are provided only when medically appropriate.
Telehealth Fit Guarantee
Your safety matters more than completing a visit online. If your medical provider determines during the visit that your concern is not appropriate for telehealth and you need in-person urgent care or emergency evaluation, we retain only a $25 clinical triage fee and refund the remainder of your visit fee, as long as no treatment, prescription, lab order, imaging order, or work/school note is provided.
Covers review of your intake, telehealth assessment, safety counseling, and recommendation for the appropriate level of care.
How It Works
Start Your Visit
Complete the Quick Visit Check to make sure a virtual visit is the right next step.
Confirm Details & Pay
Review price, inclusions, and exclusions before payment.
Meet Virtually
Connect by video with a licensed medical provider.
Get a Clear Plan
Receive guidance, orders when appropriate, and instructions.
48-Hr Clarification
Ask follow-up questions about the same issue within 48 hours.
Ready when you are
Complete the Quick Visit Check, review pricing, and schedule a same-day virtual visit with a licensed medical provider.
Start Virtual VisitAnswer a few quick questions to see if your concern may be a good fit for Urgent Care Concierge telehealth. This does not diagnose your condition and does not replace medical evaluation.
Quick preview only — no protected health information is collected here. This does not replace the required Quick Visit Check before scheduling.
Care that is convenient, careful, and honest.
A telehealth service of The Care Concierge, PLLC.
Urgent Care Concierge is a telehealth service of The Care Concierge, PLLC. We provide focused virtual visits for common low-acuity medical concerns in Arizona, with transparent cash-pay pricing and clear guidance about when telehealth is or is not appropriate.
Frequently Asked Questions
No. Urgent Care Concierge is a cash-pay telehealth service. We do not bill insurance for these virtual urgent care visits. This allows us to keep pricing clear and avoid surprise clinic bills.
Outside costs, such as medications, labs, imaging, in-person urgent care, emergency care, or specialist services, are separate and are not included in the visit fee.
Your visit fee includes the clinician evaluation, medical decision-making, treatment plan, prescriptions sent when clinically appropriate, lab or imaging orders when clinically appropriate, after-visit instructions, and one 48-hour same-issue clarification window.
Prescriptions, antibiotics, labs, imaging, and work or school notes are not guaranteed. They are provided only when medically appropriate.
The visit fee includes the clinician's medical evaluation and the ordering of medications, labs, or imaging when clinically appropriate.
The actual cost of medications, lab testing, imaging studies, in-person urgent care, emergency care, or specialist services is not included. Those outside services are billed separately by the pharmacy, lab, imaging center, urgent care, emergency department, or specialist.
No. Prescriptions are not guaranteed. Medications, including antibiotics, are prescribed only when clinically appropriate.
Many common illnesses, such as viral colds, viral sore throats, and many cough illnesses, do not require antibiotics. If medication is appropriate, the prescription will be sent to your preferred pharmacy.
If the clinician determines that your concern is not appropriate for telehealth and you need in-person urgent care or emergency evaluation, you will be advised where to seek care.
If you are seen virtually and no treatment, prescription, lab order, imaging order, or work/school note is provided because telehealth is not appropriate, Urgent Care Concierge retains only a $25 clinical triage fee and refunds the remainder of your visit fee.
If your symptoms are severe, worsening, or potentially life-threatening, call 911 or go to the nearest emergency department.
No. Urgent Care Concierge does not prescribe controlled substances through this telehealth urgent care service.
This includes opioid pain medications, benzodiazepines, stimulants, controlled cough medications, sedatives, testosterone, and similar restricted medications. We also do not initiate injectable weight-loss medications through this urgent care telehealth service.
No. You must be physically located in Arizona at the time of your telehealth visit.
If you are outside Arizona, please seek care from a clinician licensed in your current state, an in-person urgent care, or an emergency department if symptoms are severe or concerning.
No. Urgent Care Concierge is not an emergency service.
Call 911 or go to the nearest emergency department for chest pain, severe shortness of breath, stroke-like symptoms, fainting, seizure, severe abdominal pain, severe allergic reaction, major injury, pregnancy-related bleeding or significant pain, suicidal thoughts, or any potentially life-threatening symptom.
At launch, Urgent Care Concierge provides telehealth visits for adults 18 and older.
For children or adolescents, please contact a pediatrician, pediatric urgent care, in-person urgent care, or emergency department if symptoms are severe or concerning.